New Service: King County 2-1-1 Helps with Basic Food Applications

King County 2-1-1 is now helping callers apply for Basic Food benefits! Do you know someone who needs help applying for an EBT card (formerly known as food stamps)? Let them know that they can begin the process by calling King County 2-1-1 Monday through Friday, 8am-6pm. Our Information & Referral specialists are now trained to identify callers who are potentially eligible for the Washington Basic Food Program through the DSHS. Interested callers who are potentially eligible will then be scheduled an appointment over the phone to speak with a designated 2-1-1 specialist who will collect additional information as part of the application process.

Once finished, callers will still need to visit their local Department of Social and Health Services (DSHS) in order to complete an eligibility interview. If eligible, the DSHS will then also determine what amount will be awarded based on factors including household size, income, housing costs and limited dependent costs. These benefits may then be accessed through an Electronic Benefit Transfer card, otherwise known as an EBT card. EBT cards look similar to an ordinary credit or debit card and are issued by the DSHS to eligible recipients of the Basic Food program.