DSHS has announced a partnership with Lifeline mobile phone service providers to help program recipients continue their existing Lifeline mobile phone service when they are in need of additional cell phone minutes.
Currently there is no maximum amount of additional minutes clients can receive each month. Each provider has a different amount of minutes assigned per PIN issued but clients are able to get as many new PINs as they need. The federal Lifeline program provides free mobile phones and a monthly allotment of cell phone minutes to people with limited incomes.
Recipients must have a Lifeline cell phone plan through Assurance, Access, Q Link, Safelink or TerraCom and be in need of additional minutes. To apply, call or visit a DSHS Community Service Office. Eligible applicants will receive a unique PIN to redeem for more cell phone minutes. Any PINs issued must be picked up in person at a local CSO.