Those seeking information and/or referrals to social and health services in King County now have the option to find resources via chat. Currently in the pilot phase, Information & Referral Specialists are available to chat Tuesday-Friday, from 10am-1pm. However, anyone seeking financial assistance for rent or move-in costs, legal help, or family shelter will still need to call 2-1-1 since those needs require a more in-depth assessment process.
The chat option can be accessed on the following sites:
- 2-1-1 page of the Crisis Clinic website: http://crisisclinic.org/find-help/2-1-1-resources-and-information
- Washington Information Network 2-1-1 website, on the bottom right of the home page: http://wa211.org
- Community Resources Online database home page, on the top right: http://www.resourcehouse.com/Win211